销售: (201) 262-5066

在你需要的时候得到你需要的帮助

When you’re having a busy workday and something goes wrong with your information technology, 你需要尽快修好它. Let’s say you’re experiencing issues with your wireless network or one of your computers won’t stop randomly rebooting. You don’t want to wait for a technician to come by, although it’s very important to have onsite support handy for bigger issues or technology implementations. Sometimes, you don’t want the disruption – you just want the issue resolved 现在.

这就是远程支持派上用场的地方. There’s no travel time necessary – a technician remotely accesses your equipment and resolves the issue within minutes. 这是 容易. A large percentage of technology support needs can be met via remote support – without requiring anyone to come onsite to your office. Why not make sure you have help desk services available to you when you need remote support?

现场支持是有时间和地点的, but you’d be surprised what can be accomplished without coming to your office and disrupting you and your staff. Did you k现在 over 70% of technology support needs can be resolved remotely? That’s right, as long as your IT environment is stable, we can remotely support you.

如果你正在部署新技术, 更换旧设备, 或者开一个新办公室, 我们可以帮忙, 也. But for the most part, our help desk services will more than meet your needs. We’re responsive and reliable – there to help you whenever you need us. 我们的服务台服务包括:

  • 主动监控和维护 wherein we are constantly keeping an eye out for any issues 那 may arise.
  • 定期修补和更新 of all software 那 needs patches applied to ensure optimal security and functionality.
  • 不间断的支持 via phone or web wherein we can remotely access equipment to resolve issues.

The key to successful remote support is proactive monitoring and maintenance and 定期修补 and updates. This allows you to feel confident k现在ing issues won’t occur often as everything is taken care of behind the scenes – keeping your systems operating at peak performance.

当您需要响应式远程支持时 Oradell,选择 Techsperts, LLC | Business IT Solutions and IT Services Provider in Oradell. 你最需要我们的时候,我们就在你身边.

Not only are we responsive in terms of remote support, but we’re local in case you need us onsite for one reason or another. Just check out our onsite support services to find out more. Whether you have 5 employees in a single office or thousands of employees scattered across multiple locations, 我们的服务台服务将适合您:

  • 需要
  • 预算
  • 文化

Your staff can contact us via phone or web whenever they need something, which means they can stay productive without taking tons of time out of their busy workday to get ahold of us. 这是最划算的, reliable way to keep your information technology running the way you need it to.

If you already have an existing IT person or an entire team 那 you k现在 and trust to take care of your information technology, 没关系, 太. We can augment their fantastic work – providing management over the day-to-day tasks while they focus on more strategic initiatives.

还是不相信你需要服务台服务? 想想看,生意, 平均, go through a minimum of 3-4 technical interruptions each and every year. Those interruptions last approximately 8 hours each – equaling a shocking 30 hours of downtime in a calendar year.

That’s A LOT of downtime in our “always on” culture where customers need you NOW or they’re going to find what you provide elsewhere. 你承受不起那么长时间的停机时间, and you definitely don’t want to be calling someone to come onsite each and every time an interruption happens.

为服务台服务 Oradell 你可以相信,我们是正确的选择. You’ll have peace of mind with proactive monitoring and maintenance, 定期修补, and around-the-clock remote support whenever you need answers to questions or resolutions to problems.

呼叫 (201) 262-5066 或发邮件至 info@vijayalakshmionline.com 有关我们服务台服务的更多信息. Techsperts, LLC | Business IT Solutions and IT Services Provider in Oradell IT支持的首选是什么 Oradell 企业不断对.